The other day I was choosing between two tools that looked very similar (same size, even same manufacturer but differently priced), I asked the manager what the difference was between the two.
Pointing to the more expensive one, he replied, “better plastic.”
I understood what that meant, so I said, “I’ll take the best one.”
I know from personal experience that cheap plastic warps in a hot van, it cracks, and it breaks. It just doesn’t last.
The adage remains true, you get what you pay for. Even when it comes to choosing something made of plastic, not all plastics are equal. Just pull out your draw of Tupperware and other plastic containers and you’ll see what I mean.
The same applies to carpet cleaning. Anyone can go out and buy a carpet cleaning machine and then label themselves a carpet steam cleaner. Unlike other trades, the Government does not regulate the carpet cleaning industry.
At MasterClean Carpet Care, the service we provide is optimised for quality and results. Many of our long-term clients have come to us after an unfortunate experience with a cheaper provider. It seems to be the case that the ones who charge very low prices are usually inexperienced and don’t have the right equipment or knowledge to remove dirt and stains properly. Even worse, they damage the carpet through over-wetting or bleaching.
Essentially, you can’t expect 5-star quality when you choose to stay at a budget hotel, nor can you expect 5-star service or results when you choose the cheapest carpet cleaner around.
Beware of companies promoting specials with extremely low pricing – it’s usually too good to be true. Below we look at some things to consider when weighing up the pros and cons of a low-cost provider versus a professional carpet cleaner.

The importance of vacuuming first
The soils in your carpet are typically consisted of 50% dry soil otherwise known as dirt. If the dry soil is not removed before cleaning through vacuuming, it will mix with water to become mud during the cleaning process. A low-cost provider may skip this step, whilst a good quality carpet cleaner will always vacuum before the cleaning process begins. This first step primes the process in order to achieve the best carpet cleaning results.
At MasterClean Carpet Care, our powerful turbo-brush machine, fitted with a powerhead, works more effectively than your run-of-the-mill vacuum, which relies solely on suction. Our robust vacuums not only lift dirt, but the rotating brush rakes the carpet, lifting hidden dirt and hair from your carpets.

The quality of cleaning products
Low-cost providers may save money by using sub-standard cleaning products or ones that are heavily diluted. In some cases, they may not use any products at all, just water! This has a direct result on the quality of the outcome. It takes specialist knowledge to understand the right kind of cleaning chemicals that are best suited to a variety of fabrics and materials.
At MasterClean Carpet Care, we use a specialised cleaning agent that is powerful on releasing dirt but still gentle on fibres. With a high PH, our high-performing agent rejuvenates the fibres and colours of your carpet, while leaving minimal residue behind.

How long your carpet takes to dry
Steam cleaning involves injecting water into the carpet and extracting it to flush out dirt and grime. When done correctly with the right use of chemicals, it’s highly effective. An inexperienced operator may end up leaving too much water behind, with the carpet then taking over 24 hours to dry. Most people don’t realise that it’s essential that the carpet dries within 8 hours of cleaning to avoid bacteria and mould growth. Additionally, water may start to break down glues and separate the carpet from its backing. Very wet carpet also shows that not enough water was extracted, and a lot of dirt and grime was most likely left behind.
The key to a clean carpet is maximum water extraction. There is a direct relation between the volume of water that is extracted from your carpet and the amount of dirt that is removed. MasterClean Carpet Care’s unique carpet cleaning strategy ensures that your carpets are dry and ready to walk on in just 5-6 hours (in normal conditions).

A true professional on-site
Some low-cost providers use sub-contractors to complete their work. This means that the company has very little control over the subcontractor’s work quality and they may even be relying on the subcontractor’s insurance (if they have any) should something go wrong.
In addition, students, with no prior carpet cleaning experience, have been known to hire steam cleaners from the supermarket and advertise themselves as professional carpet cleaners.
The MasterClean Carpet Care team is made up of experienced carpet cleaning experts delivering high-quality solutions – every time. Our team is trained to the highest standards in professional, effective, and hygienic hot water extraction carpet cleaning. We’re passionate about bring your living spaces back to life with deep carpet cleaning methods that deliver outstanding results. We’re friendly, on-time, and professional in each and every job we attend to.
At MasterClean Carpet Care, our highly trained carpet cleaning professionals know all there is to know about cleaning and protecting carpets! Check out our glowing 5 star reviews and find out why MasterClean Carpet Care is trusted by homeowners and real estate agents alike.
Call 1300 556 748 or contact us to book an appointment today!