Everyone has a different idea of what’s ‘normal’.
As such, some carpet cleaning companies love to advertise that they clean many rooms for not so much money as normal practice.
As shown in the example ad above, the operator advertises three rooms for $70 as ‘normal,’ but what people don’t realise is that the company’s ‘normal’ is three rooms totalling only 29sqm. (For context, a ‘normal’ bedroom can be 12 to 15sqm and ‘normal’ living rooms 20-25sqm or more).
As soon as these ‘carpet cleaners’ walk in, they declare that every room is bigger than their definition of ‘normal’ and so the price goes up. You can read about this type of experience in Google reviews posted by their unhappy customers.
While not all offers for carpet cleaning services that include a specific number of rooms for a set price are necessarily untrustworthy, there are definitely reasons to exercise caution and thoroughly investigate offers as we outline below.
Hidden Costs
Some companies may advertise a low price for a set number of rooms but later add on extra charges for various services, such as stain removal, deep cleaning, or the use of specific cleaning solutions. Be sure to inquire about any potential additional costs before agreeing to the service.
Quality of service
Carpet cleaning companies offering extremely low prices may cut corners on the quality of their service. They might use subpar cleaning equipment, employ untrained staff, or use low-quality cleaning solutions. The result could be ineffective cleaning or even damage to your carpets.
Bait-and-switch tactics
Some disreputable companies use the low-price offer as a bait-and-switch tactic. They arrive at your home, inspect your carpets, and then claim that your situation requires additional services that come with extra charges. This can leave you feeling pressured to pay more than the initially advertised price.
Incomplete cleaning
In some cases, companies may limit the scope of their service for the advertised price, providing only a superficial cleaning that may not effectively address all the issues with your carpets. This can lead to dissatisfaction and the need for additional, more expensive services later on.
At MasterClean Carpet Care, we offer free fixed price quotes and have a Google Review rating of 4.8 from 76 reviews. You’ll find us to be abnormally normal with no tricks up our sleeves!
We provide excellent service and results our customers can depend upon, over and over again. Our highly trained carpet cleaning professionals know all there is to know about cleaning and protecting carpets.
