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It’s not really clean –
unless it’s MasterClean

Powerful carpet cleaning solutions and fast drying results

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Carpet Cleaning Melbourne

Rejuvenate a dirty, tired or worn carpet with expert hot water extraction solutions that not only remove stains and smells, but are also dry within just 5-6 hours!

MasterClean Carpet Care provides complete carpet cleaning in Melbourne using our specialised method that combines non-toxic products and advanced cleaning technology.

We service all types of carpets in different environments including:

Carpet cleaning

Carpets and rugs coat our home in comfort and add extra charm to the environment, but care must be taken when cleaning carpets at home. DIY jobs often leave unfavourable results, including damage to delicate fibres.

Underwhelmed by your previous domestic carpet cleaner in Melbourne? Choose MasterClean for exceptional domestic carpet cleaning solutions to eliminate:

  • General spills and stains
  • Pet messes and marks
  • Dust mites
  • Foul smells
Tile and grout cleaning

MasterClean Carpet Care has extensive experience to meet the large-scale demands of commercial spaces. We follow specific processes and methods designed to expedite the process, ensuring your space is clean and ready to use sooner!

Our commercial carpet cleaning in Melbourne will keep high traffic areas looking their best. We specialise in commercial areas like:

  • Office spaces
  • Retail stores
  • Cafes and restaurants
  • Schools and universities
  • Hotels and event venues
Upholstery cleaning

Property, real estate, and strata managers rely on MasterClean Carpet Care for quality carpet cleaning in Melbourne. Our methods provide a comfortable and safe environment for their tenants and renters. Request a quote today and get your carpets cleaned regularly by the Masters!

Long-term relationships see us cleaning dozens of carpets in commercial and domestic properties on a weekly basis.

  • End-of-lease cleaning
  • Move-in cleaning
  • Airbnb cleaning
  • High traffic areas
  • Investment properties

Accidents happen. Water pipes can break. Roofing, plumbing, and ceiling problems can result in water damage. You might suffer considerably after a flood.

After hours in contact with a carpet, moisture stimulates the growth of dust mites, fungi, and bacteria. Over time, if carpets keep moisture trapped, the foundations beneath your floors may deteriorate, and a bad smell can take over!

The faster you can get your carpets dried after water damage, the better.

Master Clean Carpet Care offers emergency carpet cleaning after unpredictable disasters like flooding. We promptly address your urgent issue and arrive on-time, offering a rapid solution with lightning fast drying times.

By prioritising urgent water extraction, we remove excess moisture, exponentially speeding up the drying time.

Call us for emergency carpet cleaning and drying in Melbourne.

Professional carpet cleaning Melbourne

Nothing compares to the soft, luxurious feeling of carpet under your feet!

MasterClean Carpet Care is an on-demand carpet cleaning service operating across Melbourne CBD, Peninsula, southeast, and eastern suburbs.

We offer rapid and high-quality cleaning solutions and love delivering our clients clean and fast-drying carpets!

If you’ve had a poor carpet cleaning experience in the past, your opinion of its effectiveness might be tainted. MasterClean is here to change that! A combination of the the most effective steam cleaning techniques combined with advanced machinery ensures a superior clean.

Why choose us?

  • 8+ years’ experience

  • Specialised carpet cleaners

  • Industry trained

  • Simple quoting & fee structure

  • No access fees

  • Superior carpet cleaning tools

Our carpet cleaning process

The key to the most successful and hygienic carpet clean lies in effective hot water extraction.

Its significance is two-fold:

  • Maximum hot water extraction dramatically reduces the amount of time required for your carpets to dry. Old, outdated techniques can leave your carpets wet for upto 24 hours! Using our techniques, your carpet is dry and ready to walk on within 5-6 hours under normal circumstances.
  • The second principle is simple: the more water that’s extracted, the more dirt and bacteria is removed! Remember, a wet carpet doesn’t necessarily mean a clean one! Our high-tech equipment ensures maximum water extraction for the cleanest of cleans.

We make it easy to engage, book with, and communicate with our friendly team – contact us today on 1300 556 748 for a quote or to organise an on-site inspection of your home or commercial space!

Hot water extraction

MasterClean Carpet Care testimonials

We had Banson do a steam clean on our carpets, we were a bit concerned as we had 3 flights of stairs but it was not an issue at all and the outcome was brilliant. Thank you. Highly recommended.

Billy Subasi

I engaged Banson Wong from MasterClean Carpet Care clean all the carpets at my home – 5 rooms and a staircase. On the day, Neil from MasterClean rolled up right on time, and

Robert Anderson

From the moment I contacted Banson, he was nothing but professional. Banson’s crew arrived on time and they were terrific! Banson quoted a range for the work, and he stayed within that range.

Dr Zelman Lew

Read Our Reviews

We have used master clean in the past numerous times for carpet and upholstery cleaning. I was extremely happy with my latest service as I had a friendly technician at my doorstep within one hour. We had a pet mess that I tried to clean, though new I needed a professional to bring my carpet back to new. And they did. Really happy and can highly recommend!! Friendly staff, prompt service and great price.
Lachlan Tyndall
Lachlan Tyndall
03:25 05 Aug 22
Been a long time since a service has arrived at correct time. Very professional and rooms and rugs looking great. Will be using again.
Susan Steed
Susan Steed
06:58 17 Jul 22
These guys were great. On time and knowledgeable and friendly. I would highly recommend them.
Jake Butler
Jake Butler
03:42 10 May 22
Reliable, quick and professional, thank you
Marina G. Royère
Marina G. Royère
11:05 13 Apr 22
Banson did a wonderful job on my custom made macrosuede lounge suite. A very light cream colour it was really showing its age and heavy use particularly in the last two years. I couldn't be happier with the results and of course his very friendly service
Catherine Sonsini
Catherine Sonsini
00:20 29 Mar 22
Clint arrived at appointed time friendly efficient service and did a excellent job carpets look great highly recommend Master Clean
Murray Taylor
Murray Taylor
20:27 24 Mar 22
Have used Banson’s business through work for years and used them at home recently. Outstanding job as always. Excellent value, excellent result, prompt and on time. Highly recommend!
Natalie Fenn
Natalie Fenn
10:21 17 Mar 22
We have used MasterClean Carpet Care multiple times and are always impressed with the result and friendly professionism of the team at MasterClean. Would highly recommend.
Chris Maber
Chris Maber
00:52 07 Feb 22
Would highly recommend using Master Clean, they were an absolute pleasure to deal with from the initial phone communication to the cleaning of my carpets - professional, very helpful, very friendly, great price....and all this 2 days before Christmas. The carpets look fantastic, thank you ! They are now my go to carpet cleaners
Kim Lewis
Kim Lewis
23:39 10 Jan 22
Really happy with the service received from Master Clean! Had our carpets and couches cleaned and our house fogged after my daughter had been unwell. Banson took the time to explain the process, was on time and had the job done quickly.
lisam1818
lisam1818
11:13 15 Dec 21
Great cleaning of our carpets. Friendly and efficient service.
Astrid Saint-John
Astrid Saint-John
08:18 15 Nov 21
Master Clean did a fantastic job on our carpets and couches. Looking brand new. Banson and Clinton are fantastic and I highly recommend them, very professional and great value
Michael Whelehan
Michael Whelehan
01:18 27 Oct 21
Great service! Arrived on time, completed the job efficiently. Will definitely use more in the future. Highly recommended.
Inna Kersman
Inna Kersman
01:05 26 Oct 21
MasterClean did an amazing job cleaning the carpets at our home before settlement. They were able to remove so many marks from the carpet, which now also smells amazing. They were extremely fast to respond to my enquiry, arrived on time as scheduled, and were so professional in the delivery of their services. I would not hesitate to use MasterClean in the future ... HIGHLY RECOMMENDED!
Danni Taylor
Danni Taylor
06:11 19 Oct 21
Very Happy with the service.Would highly recommend them!!!
Pamela Brocas
Pamela Brocas
11:05 14 Aug 21
It was a pleasure to deal with such a professional service supplier. I first phoned them for advice only and was impressed with their professional advice, given for free.It was a no-brainer to use them for carpet cleaning, and they communicated immediately before and after lockdown, changing appointments.The carpets look fabulous and they even left a scented candle and a notepad. Perfect. Highly recommended.
Barbara Smith
Barbara Smith
10:56 28 Jul 21
Banson came to our rescue after a flood, promptly delivering all the equipment required to dry the floor and has saved our recently installed floating floor. Prompt and professional service - highly recommend !!
Maya Pavlovski
Maya Pavlovski
14:57 10 May 21
Very professional, did a great job. Will definitely use them again.
Sue Christensen
Sue Christensen
09:56 09 Mar 21
Hi I can thoroughly recommend Chris from Masterclean Carpet Care.He phoned before arriving, cleaned the carpets and a sofa, all are completely renewed. The process was efficient and my carpets and sofa are like new. So happy.
Helen Mallinson
Helen Mallinson
10:54 18 Jan 21
Thank you Chris, another fantastic clean! The couches and carpet look fantastic 🙂 Cheers, Heather
Heather
Heather
23:26 15 Jan 21
I have been a customer of Banson's for years. Today Chris came over to our home & office for the first time. Possibly the best service & result in the industry. I have only once used another company as I moved & misplaced Banson's number and they did not even come close to the results MasterClean can achieve. Without hesitation I would highly recommend both Banson & Chris. Thanks Chis for the most amazing results & excellent customer service. Regards Sia.
Sia B
Sia B
09:52 21 Dec 20
Chris was punctual, friendly and did a great job. Our carpet, couch and dining chairs came up like new. Highly recommend.
Amanda Murphy
Amanda Murphy
02:41 03 Dec 20
We had Master Clean Services booked in to clean our rugs.Chris arrived and did an awesome job removing the stains and leaving the rugs looking great. Chris was really helpful and friendly, explaining the process and paying close attention to detail on all the stain areas to sort them out. Will definitely use again in the near future.
Mirsad Selimovic
Mirsad Selimovic
22:16 30 Nov 20
Banson was punctual, very knowledgeable and thorough. My carpets have never come up this well before! Will definitely be using again!!
Caitlyn McGee
Caitlyn McGee
09:45 27 Nov 20
Great job Banson. You noticed and removed stains which we were not even aware of.We have used Banson’s Services a. Umber of times over the years and the quality of work is consistently excellent. We have shared your contact details with a friend of ours wth our high recommendationThanks again
Bernard Keller
Bernard Keller
08:49 01 Nov 20
fabulous service, on time, polite (thanks Farid) & very diligent in his work. very impressive would not hesitate to use again & recommend to others
Terri Walkley
Terri Walkley
07:02 29 Oct 20
I am a regular client. Impressed with their quality and reliability. The operators are amazingly polite and efficient.
Nadia Hughes
Nadia Hughes
22:48 06 Oct 20
I’ve used MasterClean Capet Care for the past five years and always a pleasure to deal with.
Nick Zara
Nick Zara
23:40 01 Oct 20
Banson's communication was excellent, Chris arrived on time, and did a Wonderful job. Will definitely use these guys again.Highly recommended
Melinda Sharkey
Melinda Sharkey
02:46 01 Oct 20
Banson cleaned our carpets for an end of lease clean and he did a fantastic job! He was on time, the carpets looked amazing when he was done and we know our property manager is going to be wrapped when she sees the place. Thanks again Banson!
Alana Paton
Alana Paton
01:32 24 Sep 20
We had Chris from Banson's Masterclean of Seaford clean our carpets after the dog had one accident too many. This was the 2nd time he did our carpets (last time was a year ago). He did a great job and it feels great knowing that the stains and evidence of accidents have all been removed. Thanks Chris. Thanks Banson.
Peter N
Peter N
01:31 02 Sep 20
Could not be happier with Chris' work from Banson's Master Clean services. The carpet looks fantastic. Needed professional dry cleaning of carpets and curtains to get bond back from a rental. Chris came early to allow a punctual start time and finished within the hour.
Meggie D
Meggie D
02:28 30 Jul 20
The team are hardworking, professional & thorough with the quality of work outstanding!
Mary Papadopoulos
Mary Papadopoulos
00:55 13 Jul 20
We have used Banson's services many times and he has been nothing but professional, ticks all the boxes - great work, good value, professional and on time; we cannot recommend him highly enough.
Paul Dossis
Paul Dossis
06:44 04 Jun 20
Wow! Next day service, efficient and thoroughly pleased with result. Had some curb-side couches cleaned and now they look brand new.
Rebecca Mercuri
Rebecca Mercuri
18:04 03 Jun 20
This morning Basons' team member from Masterclean Carpet Care cleaned 5 of our persian rugs. The job was done efficiently and most effectively. We are very happy to recommend them.
Suzanne Diprose
Suzanne Diprose
04:39 22 May 20
Banson and Chris were both very professional and provide exceptional service. The office carpets look amazing and Chris was efficient and most obliging. Highly recommend MasterClean Carpet Care to anyone.
Deb Higgins
Deb Higgins
03:30 11 May 20
Fantastic service and results - Chris was punctual , polite and did a great job . Will use them again and happy to recommend to anyone looking for a professional cleaning solution either domestic or business
Catherine Kimpton
Catherine Kimpton
01:40 01 May 20
Banson and his staff member Chris attended my home to clean my tiles on 17 April 20. Chris is a polite hard working member of the team. He takes instructions very well and is respectful of owners furniture and other items in the home. I am very pleased to say the job was completed to my total satisfaction and my tiles are looking new and fresh once again. I have no hesitation in recommending Banson and will have them back in 8-12 months. Thanks team. Marie
marie pereira
marie pereira
01:03 20 Apr 20
Chris from MasterClean did a wonderful job for us. The carpets look and smell a thousand times better now.
Clare Morris
Clare Morris
21:56 05 Apr 20
Thorough carpet cleaning job. Took care of the stains. Dried out in no time at all.Chris has a top attitude, very friendly and professional - an absolute winner in my books!
Amit Mohan
Amit Mohan
21:09 26 Feb 20
Very pleased,Chris did a great job on 20 year old carpet,many thanks..
Pamela Utber
Pamela Utber
04:58 22 Feb 20
Very good customer service. Professional well done job.
Haylie Edrupt
Haylie Edrupt
00:15 24 Jan 20
Branson is polite, professional and thorough. We shall continue to use him for our carpets and lounge.
Yvette Dorr
Yvette Dorr
08:22 20 Jan 20
As a domestic cleaning business, we cover most things but when it comes to steam cleaning of carpets or furniture we always refer Banson to our clients and we have never been disappointed. A true professional service, on time and great work.
Ritta Dossis
Ritta Dossis
23:51 02 Dec 19
Turned up 20 mins early and managed to get stains out that I did not think would lift. I was very happy with the result!Banson was also really lovely and friendly, got the job done with minimum of fuss, just turned up bit before I was expecting him.
Heidi Rodgers
Heidi Rodgers
07:46 28 Oct 19
Carpets look fantastic and service was amazing. I was outside cleaning windows and even got given advice to help me as I was struggling. Highly recommend MasterClean and will be getting carpets done regularly now through them.
Kelly Ryan
Kelly Ryan
01:44 23 Oct 19
From the moment I left a query on the Master Clean Carpet Care website the fabulous service began. I received a prompt return phone call and was able to book a time that worked for me. Banson arrived on time and completed the carpets and lounge suite in exactly the time frame he had indicated. He explained everything he was doing and the results are fabulous. I would highly recommend Master Clean and will definitely be using them again.
Jane Satchwell
Jane Satchwell
05:59 28 Sep 19
Service was prompt professional easy and a good result. Will call them again!
Terry Bremner
Terry Bremner
06:18 22 Sep 19
I would have no hesitation in recommending Banson and his team. Their service was prompt, professional, friendly and they worked around our office hours to clean after hours. We are thrilled with the result, the office has never looked so good.
Alisha Webster
Alisha Webster
23:39 12 Sep 19
Excellent service, Branson done a great job cleaning the carpets, very impressed with the service. 🙂
Berty Beetle
Berty Beetle
00:02 06 Sep 19
Very happy with the result, we had some heavy grease stains which were removed with a minimum of fuss,
ABECK Group
ABECK Group
04:57 12 Aug 19
Banson did a fantastic job on our end of lease steam clean. We will be using him into the future and would highly recommend Masterclean for everyone.
Rose Baulch
Rose Baulch
02:00 25 Jul 19
I have had two services from MasterClean Carpet Care, including cleaning of carpet, upholstery and a woollen floor rug. Both times the job has been done to a very high standard, with the staff being courteous and accommodating. The prices were very competitive as well. I'd have no hesitation recommending Banson Wong and his team.
Stephanie Hope
Stephanie Hope
04:45 18 Jul 19
Sensational expert advice, excellent service and a great result rejuvenating our aging office carpets. Thanks to the whole team!
Dave Collins
Dave Collins
09:48 11 Jul 19
I have had both Banson and Chris clean my carpets and lounge suites with excellent results. I have used MasterClean for a number of years now and every time they do a fantastic job. Chris cleaned for me today and nothing is too much trouble and the result is wonderful!Very pleasant and professional to deal with and excellent customer service.
Heather
Heather
02:19 08 Jul 19
I have to take this opportunity to thank you for the outstanding effort this morning by Chris at my residence in Mt Martha as well as at our offices in Carrum Downs. Nothing is too difficult or hard for him. Hi professional demeanor and pride in his work makes one comfortable having him around. The end result in both locations are outstanding and I would highly recommend your company and Chris to anyone, corporate or private.
Mike Weber
Mike Weber
00:15 07 Jun 19
Banson Wong of masterclean is the owner and main operator of this business. We have used him many times, and each time the result is great. Unlike many of the other carpet cleaners out there, whereby things look better initially, and then they worsen, Banson's method of cleaning leads to the carpet looking better initially, and then IMPROVING as time goes by! It is not a dryclean, and therefore some time must pass before you can walk on it, but not very long and the wait is worth it. (less than a few hours if I remember). Also, Banson knows how to fix carpet flooding and has all the machinery and gizmos to make it work. Really recommend him!
Dr Zelman Lew
Dr Zelman Lew
05:56 21 Mar 19
We had Banson do a steam clean on our carpets, we were a bit concerned as we had 3 flights of stairs but it was not an issue at all and the outcome was brilliant. Thank you
Billy Subasi
Billy Subasi
23:04 18 Sep 18
Earlier this month, I engaged Banson Wong from Masterclean Carpet Care clean all the carpets at my home - 5 rooms and a staircase.My wife has a sensitive nose, and dreaded that ”wet dog” aroma usually associated with damp carpets after cleaning, especially in winter.On the day, Neil from Masterclean rolled up right on time, and we were impressed with the military efficiency of the operation (apparently he is ex-Army). Neil showed attention to detail - explaining how the cleaners used were non toxic and when to move pieces furniture into place, avoiding stains from the legs of wooden furniture.Getting our carpets cleaned was a much easier and smell free process thananticipated due to Masterclean Carpet Care.
Robert Anderson
Robert Anderson
04:24 07 Jul 17
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Google Rating
4.8
Based on 62 reviews
Facebook Rating
5.0
Based on 9 reviews
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Other cleaning services

Regular carpet cleaning in Melbourne

As a rule, carpets should be maintained regularly, instead of getting them cleaned only when something nasty has stained them!

MasterClean’s highly technical hygiene process is implemented to create the safest and most comfortable space for your friends, family, clients, customers, and employees.

We recommend yearly carpet cleaning, and twice a year for spaces that are under high stress, including reception rooms or rental properties. Call MasterClean Carpet Care to schedule yearly carpet cleaning!

Carpet cleaning promotes a healthy environment

Did you know that 1 gram of dust can contain 2,000 to 10,000 mites?

We spend a lot of time indoors, whether that’s at home or at work. This is why cleanliness is imperative for our health and well-being. But the dirt that’s on the outside will always find a way to get in, either through the air or through the soles of our shoes.

Carpets work as air and dirt filters.

Over time, other contaminants like food and drink spillages, pet dander, and dust mites join in, providing the perfect breeding ground for bacteria and germs!

To make matters worse, poor ventilation together with high humidity and condensation create the perfect conditions for rapid growth of mould and mildew. Our solution is professional carpet steam cleaning, executed with a high-performance hot water extraction technology.

Get your carpets MasterCleaned

Contact Banson and the team for a quote or to organise an on-site inspection.